Customer Testimonials

Conveniently “sold the truck as we speak” on the phone and have lower numbers on their website. They will claim “the website is wrong” and then tell you to “stop by we’re here all day”

I left Maxon GMC on RT 22 where I purchased my first Sierra 1500 very dissatisfied, mainly with the Service Dept. I’ve had an amazing experience dealing with T&T from the sales side to the service side. I was introduced to Ken and worked with Owen on the purchase of a new 1500, it was seamless and simple, very professional & transperent on pricing. I’ve had a hard tonneau cover install, Fernando from the Svc. Dept. and his team were awesome, in and out in an hour. I highly recommend T&T.

First experience with t&t Coast so I can't rate it as of yet but will be having my autos serviced there

We have now purchased two GMC vehicles at this T&T location in the past two years. 2023 Terrian and 2026 Sierra. Quick and easy transactions each time. Both times we have used our favorite salesman Vlad Gonzalez who has been nothing short of Great. Vlad understands what customers are looking for and has delivered thru on both transactions. Looking forward to the third purchase.

Bought a 2026 Envista, Chris & John were great to work with. Highly recommend for your next car purchase.

⭐⭐⭐⭐⭐ Great Experience at T&T GMC! I recently purchased a brand-new 2026 GMC Yukon Denali from T&T, and I couldn't be happier with the experience! I had been searching everywhere for the right Yukon Denali, and the team at T&T knew I was shopping around. They genuinely wanted to earn my business and went above and beyond to make it happen, even giving me $4,000 off the vehicle! A huge thank you to Mohammed (sales), Campbell (sales manager), and Frank (finance manager). All three were awesome to work with! They were professional, honest, easy to deal ... Read More

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Google - Oct 14, 2026

⭐⭐⭐⭐⭐ Great Experience at T&T GMC! I recently purchased a brand-new 2026 GMC Yukon Denali from T&T, and I couldn't be happier with the experience! I had been searching everywhere for the right Yukon Denali, and the team at T&T knew I was shopping around. They genuinely wanted to earn my business and went above and beyond to make it happen, even giving me $4,000 off the vehicle! A huge thank you to Mohammed (sales), Campbell (sales manager), and Frank (finance manager). All three were awesome to work with! They were professional, honest, easy to deal with, and made the entire process smooth from start to finish. It's nice to deal with a dealership that actually wants your business and is willing to work with you to make a deal happen. I highly recommend T&T and their team. They definitely earned my business, and I wouldn't hesitate to buy another vehicle from them in the future! Thanks again, Mohammed, Campbell, and Frank!

I had a great experience purchasing my GMC Sierra 1500 Elevation from T&T Coast GMC! The entire process was easy, smooth, and stress-free from start to finish. The team made everything straightforward and helped make the purchase a great experience. I really appreciate their professionalism and the excellent service they provided. Thank you to everyone at T&T Coast GMC for making the process so simple. I would definitely recommend them to anyone looking to purchase a vehicle!

I can’t say enough great things about Eric Chirumbolo at T&T Coast! We’ve purchased plenty of cars over the years and dealt with more dealerships and salespeople than I can count, but Eric was hands down the BEST person we’ve ever worked with! From start to finish, he made the entire experience so easy. He is genuinely one of the nicest, most down-to-earth people you could meet. Super sweet, laid-back, honest, and absolutely ZERO pressure. No pushy sales tactics, no awkward back-and-forth, just a really great guy who makes you feel comfortable throughout the entire ... Read More

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Google - Oct 13, 2026

I can’t say enough great things about Eric Chirumbolo at T&T Coast! We’ve purchased plenty of cars over the years and dealt with more dealerships and salespeople than I can count, but Eric was hands down the BEST person we’ve ever worked with! From start to finish, he made the entire experience so easy. He is genuinely one of the nicest, most down-to-earth people you could meet. Super sweet, laid-back, honest, and absolutely ZERO pressure. No pushy sales tactics, no awkward back-and-forth, just a really great guy who makes you feel comfortable throughout the entire process. If you're in the market for a vehicle, do yourself a favor and go see Eric. He truly goes above and beyond, and we couldn't be happier with our experience. We would recommend him a thousand times over! T&T Coast is lucky to have him!

I had a great experience with this dealership buying my truck. Ken, the manager, and Ernesto, the salesman, were both professional, helpful, and easy to work with throughout the process. They made everything smooth and straightforward, and I really appreciate their honesty and customer service. I highly recommend asking for Ken and Ernesto if you’re looking to buy or sell a vehicle. Thanks to both of them for the great service!

Josh Gale was our salesman at T & T Coast. He was outstanding and professional throughout our purchase of our truck. He took his time and went through all the features and updates. He gave us a great price. I highly recommend Josh.

I wanted to shout out Ryan and Pat! I am a first time buyer, they took the time to explain everything to me! They both made sure I had a good experience as a young girl making her first car purchase. Thank you guys:)

Ryan is an excellent Sales Rep and Pat was excellent from the financial department. They helped us purchase a great first time car. Treated us like family and made the process of buying a car a very positive one. This is a great business and I would recommend any family or friends of mine to purchase a vehicle at this dealership.

Excellent experience with Josh. Josh was nothing but personable, courteous and professional. Thank you T&T Coast Buick.

I have to say a great team of people to work with, David, Mohamed, Ken and Fernando from the shop were so wonderful. Each member took the stress and wait to process to get my wife and i in to a new Vehicle. They even helped another family member I brought over to purchase their car as well. I went to many dealerships in the past which gave me headaches and stress. This place were quick and efficient. Their kindness and proffessionalism were beyond. I wont go anywhere else. Selction for what I wanted was right on the money. My ... Read More

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Google - Oct 6, 2026

I have to say a great team of people to work with, David, Mohamed, Ken and Fernando from the shop were so wonderful. Each member took the stress and wait to process to get my wife and i in to a new Vehicle. They even helped another family member I brought over to purchase their car as well. I went to many dealerships in the past which gave me headaches and stress. This place were quick and efficient. Their kindness and proffessionalism were beyond. I wont go anywhere else. Selction for what I wanted was right on the money. My wife and I are so please with their services, I cant praised them enough. Thank you so much we are enjoying our ride.

We just purchased a 2027 Buick Enclave. Our salesman Chris’s Caputo was amazing. It was the easiest and quickest car purchase ever. Chris’s made it a wonderful experience and we love the car! If your looking for a new car got to T & T Coast Buick GMC in Sea Girt and ask for Chris’s. We will be back in 3 years

GMC really charged me $199 for a diagnostic fee just to MISDIAGNOSE my car. 😒 They told me I needed a brand-new starter and quoted me $1,100 to replace it. Meanwhile, I kept telling them over and over, IT IS NOT THE STARTER. Had my car towed to a shop right up the street and guess what they found? LOOSE GROUND WIRES. That’s it. They tightened them FOR FREE, my car started immediately, and it hasn’t shut off since. So GMC wanted $1,100 to replace a perfectly good starter when the actual repair was literally tightening some wires?! 😂 And what exactly was ... Read More

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Google - Sep 24, 2026

GMC really charged me $199 for a diagnostic fee just to MISDIAGNOSE my car. 😒 They told me I needed a brand-new starter and quoted me $1,100 to replace it. Meanwhile, I kept telling them over and over, IT IS NOT THE STARTER. Had my car towed to a shop right up the street and guess what they found? LOOSE GROUND WIRES. That’s it. They tightened them FOR FREE, my car started immediately, and it hasn’t shut off since. So GMC wanted $1,100 to replace a perfectly good starter when the actual repair was literally tightening some wires?! 😂 And what exactly was that $199 “diagnostic fee” for if y’all didn’t diagnose a damn thing? At this point I paid $199 for a WRONG GUESS. 🥴 $1,299 later was what they were trying to get out of me for a problem another shop fixed for $0. Absolutely ridiculous.

Picked up a 2027 Acadia last week. Muhammad Asghar, our sales associate, was very helpful in choosing the vehicle and explaining all of the features. Thank you for all your help.

Ryan, from the very beginning was ready to help us. He made the whole process easy and fast. He was very helpful and informative about the cars we were viewing.

It was a great experience! I came in looking for a used truck and ended up driving off with a brand-new one! I also traded in my previous vehicle, and Mohamed and his team made the entire process smooth, fun, and enjoyable 😊. We negotiated back and forth and ultimately came to a deal that worked great for both sides. The offers and promotions they had going on made the deal even more worthwhile. Overall, it was a great experience from the trade-in to the purchase of my new truck. Mohamed and his entire team were professional, friendly, and easy to ... Read More

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Google - Sep 20, 2026

It was a great experience! I came in looking for a used truck and ended up driving off with a brand-new one! I also traded in my previous vehicle, and Mohamed and his team made the entire process smooth, fun, and enjoyable 😊. We negotiated back and forth and ultimately came to a deal that worked great for both sides. The offers and promotions they had going on made the deal even more worthwhile. Overall, it was a great experience from the trade-in to the purchase of my new truck. Mohamed and his entire team were professional, friendly, and easy to work with. Thank you, Mohamed and the whole team, for making the experience a great one!

We can’t say enough great things about Felix! I’ve been working with him for years and have purchased two Buicks and now a GMC terrain through him. Felix originally worked elsewhere, and when he moved to T&T Coast in Sea Girt, we didn’t think twice about following him over an hour away. We knew we wanted to continue doing business with someone we trust. Felix has been working with my husband’s family for years, and he has always treated us like family. He’s honest, patient, knowledgeable, and genuinely cares about his customers. He’... Read More

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Google - Sep 19, 2026

We can’t say enough great things about Felix! I’ve been working with him for years and have purchased two Buicks and now a GMC terrain through him. Felix originally worked elsewhere, and when he moved to T&T Coast in Sea Girt, we didn’t think twice about following him over an hour away. We knew we wanted to continue doing business with someone we trust. Felix has been working with my husband’s family for years, and he has always treated us like family. He’s honest, patient, knowledgeable, and genuinely cares about his customers. He’s also just a great guy, which makes such a difference when you’re making a big purchase. We actually look forward to going in and working with Felix, and that says a lot! We’ll continue to follow him wherever his career takes him and wouldn’t hesitate to recommend him to anyone looking for a great salesman and someone they can truly trust. Thanks for always taking care of us, Felix! Everyone at T&T Coast was also wonderful and made the entire process smooth, easy, and stress-free from start to finish. We truly appreciate the great experience We highly recommend him and the entire team!

T&T Coast were great to work with for my new GMC Sierra. Ken the general sales manager made the price work, and Ernesto the sales consultant plus Dave in finance were excellent. I would recommend working with them in the future.

I originally set up an appointment to see a Honda Ridgeline. Test drove the vehicle but it didn't have the features I was looking for. Shout it to Vlad for showing me my the jeep grand Cherokee. Fell in love with it immediately. Vladimir and pat were awesome and patient. Made my experience all the more pleasurable. Definitely will refer everyone i know to shop there. Great job guys. Sincerely a very satisfied customer.

Ryan Tarnofsky is literally the man. Could not be more thrilled with how everything worked out. Thanks again! I will be back!

I'd love to give Owen a huge shout out for helping me out with my purchase on a 2022 ford expedition, great honest people, would definitely come back. Owen was a huge part of me feeling comfortable about this purchase even drove out from Long Island for this deal.

I recently purchased a 2026 GMC Sierra 1500 AT4 from Nick and I have to say my experience was nothing short of amazing. Everyone was so helpful and friendly. They were transparent and really made me feel like family. I shopped around a lot before making my purchase and they had the best deal by far. I recommend everyone go buy their from T&T Coast!!!!

My husband was in need of a vehicle and knew what he was looking for. From the minute we were approached by a salesperson, we were treated with utmost courtesy and respect for what we were interested in, financial information and never felt pressured, but rather informed. That salesperson is Jason. He was great! It was an easy experience and we did purchase a vehicle. Our first time at T&T, and Jason made it a pleasure experience.

After car shopping all day and frustrated, I walked into T&T Coast Cranberry and was greeted with a smile and a handshake. I knew I found the place I wanted and did buy my 2027 GMC Terrain the very next day. Nice to find a dealership with great customer service!

Dave was extremely helpful! Great service!

Recently I visited the T & T Coast GMC dealership and was greeted pleasantly by sales representative Muhammad Asghar. He listened to my wish list for a new Denali GMC truck. He was incredibly knowledgeable about the truck and helped me find exactly what I was looking for. The vehicle was in pristine condition, and all paperwork was handled efficiently. Overall, the transaction was smooth and hassle-free, making it a pleasant experience. I highly recommend T & T Coast GMC for anyone in the market for a car or truck. Thank you Muhammad and the entire staff.

I cannot recommend this dealership enough! From the absolute start, the entire car-buying process was fantastic, smooth, and entirely stress-free. I am 100% completely satisfied with my experience here. First off, Dave from sales was absolutely amazing. He was patient, knowledgeable, and went above and beyond to make sure I found the perfect vehicle without ever making me feel pressured. When it came time for the paperwork, Frank from finance was incredibly helpful. He took the time to explain everything clearly and made the financial side of things seamless and straightforward. To top it all off, Matt from service really made ... Read More

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Google - Aug 27, 2026

I cannot recommend this dealership enough! From the absolute start, the entire car-buying process was fantastic, smooth, and entirely stress-free. I am 100% completely satisfied with my experience here. First off, Dave from sales was absolutely amazing. He was patient, knowledgeable, and went above and beyond to make sure I found the perfect vehicle without ever making me feel pressured. When it came time for the paperwork, Frank from finance was incredibly helpful. He took the time to explain everything clearly and made the financial side of things seamless and straightforward. To top it all off, Matt from service really made an impact. His attention to detail and dedication to customer care showed me that this dealership truly values its clients long after they drive off the lot. If you are looking for a dealership that offers incredible service, an amazing team, and a truly fantastic car-buying journey, this is the place to go. Thank you to Dave, Frank, Matt, and the rest of the team! I will definitely be recommending you to all my friends and family!

I dealt with a professional group of people, who bent over backwards to get me everything I needed to purchase my new 2026 canyon evolution.

Frank is the Best, Thank you

great service

Our Service Advisor Scott was Exceptional! Thanks to Scott, Christopher Caputo (Sales) and ALL the Amazing Staff at T&T Coast Buick-GMC, we are truly enjoying our new Hummer EV! This is our first Experience with GMC. Thanks to the Dealership and Factory Experience, we will NEVER go back to Chrysler, Dodge, Jeep, Ram. *Thank you! George, Adrienne & Family ~

We just purchased a car for my mom. Eric was great, so patient. Highly recommend

The experience was great. The manager Ken worked very hard to get where I needed to be to leave with a pre-owned Buick Encore GX. Doing the finance was simple and he explained every paper I needed to sign. The sales guy Nick was amazing and patient. I would highly recommend this dealership to anyone. They are all very nice and not pushy. Love the car!

I have purchase my 2026 GMC Yukon XL Denali and the sales team helped me out with discounts available and great customer service. The sales person, I won’t mention any names for privacy, helped me throughout the process until the end including the sales manager. Thank you everyone for the buying experience.

I brought my Hummer EV to T&T Coast for a tire rotation and also mentioned a warning light that had come on briefly the day before. It turned out to be a much larger repair than expected, and my car ended up staying there for about two weeks while parts were on order. Scott did an excellent job throughout the entire process. He kept me informed every step of the way, communicated regularly, always answered the phone, and was easy to reach whenever I had questions. That level of communication made a frustrating situation much easier to deal ... Read More

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Google - Aug 7, 2026

I brought my Hummer EV to T&T Coast for a tire rotation and also mentioned a warning light that had come on briefly the day before. It turned out to be a much larger repair than expected, and my car ended up staying there for about two weeks while parts were on order. Scott did an excellent job throughout the entire process. He kept me informed every step of the way, communicated regularly, always answered the phone, and was easy to reach whenever I had questions. That level of communication made a frustrating situation much easier to deal with. The only downside was that no loaner vehicles were available. GM did offer $45 per day toward a rental, but that wasn’t enough to cover an Enterprise rental. Fortunately, I have a second vehicle, so it wasn’t a major issue for me. While I certainly wasn’t happy that my car needed such a significant repair, I’m very happy with the way Scott and the team handled everything. Great communication, professional service, and they kept me updated from start to finish.

Very welcoming, personable & treated us great.I highly recommend this dealership. I will share with all!!!

Friendly, helpful and made it easy for my trade in as I drove off with my new car. I love it❣️

Bought a GMC Sierra from Sean and I have never had a better experience with a dealership! I was 50/50 on buying it honestly but he was so easy to work with and made the process so simple that it was a no brainer. We did all the numbers beforehand and I was in and out in about 30 minutes. Fair negotiation, no hidden fees like most dealers, and super friendly. Would 100% go to this dealership over some dealer "group" where you're just a number!

This place is shameful. I purchased a new engine for my H1 hummer. They explained the reason they are higher by 6K of everyone else quotes is that there machine is certified to work on summers and it will take one week. The actual was 7 week. I live about a little over a hour and had to take a uber to pick this up. I initially was told they would deliver it. When picking it up, I asked if they had road time and they said yes and it drives like a new car. 15 miles down the road, I needed ... Read More

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Google - Aug 3, 2026

This place is shameful. I purchased a new engine for my H1 hummer. They explained the reason they are higher by 6K of everyone else quotes is that there machine is certified to work on summers and it will take one week. The actual was 7 week. I live about a little over a hour and had to take a uber to pick this up. I initially was told they would deliver it. When picking it up, I asked if they had road time and they said yes and it drives like a new car. 15 miles down the road, I needed diesel so I pull into a gas station. I pop the hood and was leaking from the injectors diesel. They told me to get a tow which they will pay for it and fix it. Another 2 weeks go by and I get the call to pick it up again. I asked about the road time and they said yes its good. I show up again with another uber over 200 and they hand me a 2500 bill. Once I complained, he told me that the tow wouldnt be on them if I dont pay for it. I took the H1 hummer and left. 4 days later when I started this up for the 3 time, it would not start. I called cranberry NJ and they said it was the starter. Instead, I tow it to a local diesel shop in whippany, and he explained that the ground was attached to a neutral. He also notice the 6 weeks of work of assembly of the gaskets were not there and they just sealed it with calk. The entire time I was working with the owner Michael. Don't go here since this is a scam!! If you do, then you will be writing this review

This place is the best!! They were able to fix a dent and rust on my hatch that other autobody shops wanted to just replace the entire hatch. They did an amazing job!!

I got imformative feedback from the team…. I was impressed

Incredibly unprofessional. Megan Faragalli made a mockery of your entire staff. She is unwilling to respond appropriately to messages and used memes as her responses. I ended up not purchasing a vehicle based upon her attitude and demeanor more than the price. |

Brought my car into replace the rear windshield wiper. Waited about an hour for it to be replaced. Went to another dealership for my mileage maintenance and found out the cap was not put back on. I called the dealership and advised what happened. They said I would receive a call back and I never did. Had to pay $11 at another dealership to replace the cap. Never going back for service.

Buyer beware of the extra fees when purchasing a car here. They are very creative with the fees they add that are 100% profit. You do NOT have to pay them!

If I could do less than 1 start that would be my rating. Bad costumer services 0 help. Just want you to sign and then ignore you. Didn’t ordered our plates number and now we can drive our cars. Avoid from passing by their store!!!

I want to start by saying the salesperson and the sales team were great. They were professional, helpful, and made the buying process smooth. I would absolutely recommend them to anyone looking to purchase a vehicle. Unfortunately, my experience with the service department was the complete opposite. I was initially told there were no loaner vehicles available. It wasn’t until I complained that they arranged a rental car — and even then, it was not equivalent to my vehicle. More concerning was how the repair was handled. I was told the vehicle *needed* a specific repair, but when I received ... Read More

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Google - Mar 4, 2026

I want to start by saying the salesperson and the sales team were great. They were professional, helpful, and made the buying process smooth. I would absolutely recommend them to anyone looking to purchase a vehicle. Unfortunately, my experience with the service department was the complete opposite. I was initially told there were no loaner vehicles available. It wasn’t until I complained that they arranged a rental car — and even then, it was not equivalent to my vehicle. More concerning was how the repair was handled. I was told the vehicle *needed* a specific repair, but when I received the paperwork, it was written up as ‘customer requested.’ That is simply not true. I did not request the repair — I was told it was necessary. Since everything should have been covered under warranty, it feels like this was done to justify charging me. The lack of transparency and accountability in the service department is extremely disappointing. Sales team — highly recommended. Service department — I would not recommend based on my experience.

Worst experience I've ever had buying a new or used car. I wasn't happy about their doc and prep fees being so high but I liked the car so I overlooked that. From there it went down hill!! When the car came from being prepped it had a small crack in the windshield and the tint was torn on one of the windows. They wanted me to pay out of my pocket to get these problems fixed and then they would pay $300 towards the total bill!! I had to argue with them to get the money upfront. The ... Read More

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Google - Feb 11, 2026

Worst experience I've ever had buying a new or used car. I wasn't happy about their doc and prep fees being so high but I liked the car so I overlooked that. From there it went down hill!! When the car came from being prepped it had a small crack in the windshield and the tint was torn on one of the windows. They wanted me to pay out of my pocket to get these problems fixed and then they would pay $300 towards the total bill!! I had to argue with them to get the money upfront. The window tint alone cost me $300 because all the windows had to get redone so they matched. I was told the windshield can't be fixed and a new one is over $1000. And the icing on the cake is the car can't go through inspection because the front windshield is tinted!!! A dealership selling a used car that can't pass inspection!! And their respones is bring it to them to get the tint taken off. It's just an hour and a half from where I live!!!! Please learn from my mistake and go elsewhere!

Will never use again. Was going to start looking at buying a new vehicle, but never here!

Hostile.

I own a remodeling business and rely on my work vans to stay in good condition and on the road. I brought my Chevy Express to this shop for a diagnostic on an electrical issue, and it’s been sitting there for six days without anyone even looking at it. Despite calling every other day, I kept getting the same response — that they’re overwhelmed with vehicles and will get to it “soon.” At this point, it feels like I’m just being strung along. I’ve decided to take my van elsewhere and won’t be returning, whether for ... Read More

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Google - Jul 30, 2025

I own a remodeling business and rely on my work vans to stay in good condition and on the road. I brought my Chevy Express to this shop for a diagnostic on an electrical issue, and it’s been sitting there for six days without anyone even looking at it. Despite calling every other day, I kept getting the same response — that they’re overwhelmed with vehicles and will get to it “soon.” At this point, it feels like I’m just being strung along. I’ve decided to take my van elsewhere and won’t be returning, whether for service or to purchase a vehicle. If your business depends on your vehicle, I’d recommend looking for a shop that values your time.

new ownership is a breath of fresh air - will definitely be coming back here again

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I dropped my Terrain off because the was a damp smell and the floor behind the passenger seat was wet when it was left for service. I tried to get a loaner vehicle but T and T was booked for 3 weeks. I dropped it off only because I was going on vacation. A water test was done and a seam was found to be the issue. There was also standing water in the area of the spare tire. I was told the rug behind the passenger seat was pulled up and padding underneath dried for 2 days. Also, the padding under ... Read More

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Google - Jul 11, 2025

I dropped my Terrain off because the was a damp smell and the floor behind the passenger seat was wet when it was left for service. I tried to get a loaner vehicle but T and T was booked for 3 weeks. I dropped it off only because I was going on vacation. A water test was done and a seam was found to be the issue. There was also standing water in the area of the spare tire. I was told the rug behind the passenger seat was pulled up and padding underneath dried for 2 days. Also, the padding under the tire was dried. I went to pick up car on Thursday around 12 and car had ionizer in it to get rid of damp smell. Day 2 of ionizer. Well the smell is still there. Was told I can drop it off again but would not be getting a loaner car. So don't see that happening. I asked if the padding in spare tire area was replaced and service person Bill said, “No, we just dried it out.” I was also told that I could bring back the car and have a deodorizer spray put into the vents and change the cabin filter. Why wasn’t that done before returning the car if the service person could still smell the dampness in the car? When I got home I checked the spare tire area and the padding was still wet and smelled. I called the sales manager but it’s been 24 hrs and no response. This is ridiculous! There is no further ways to fix this smell in the car or a return call from a manager. I will be heading to the deal shop tomorrow and will need to talk to someone who can fix this.

Mike T was a great guy to work with. It was a very disappointing that the numbers that were quoted online were much higher once I contacted Cranbury. The finance person was very pushy and would not take no for an answer on the add on things he was trying to sell me. When I got home I realized that the remote started did not work (among some other things) Mike told me to go to any Jeep dealer to get it fixed (I live an hour away). I then found out the car, although it has a remote with ... Read More

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Google - May 21, 2025

Mike T was a great guy to work with. It was a very disappointing that the numbers that were quoted online were much higher once I contacted Cranbury. The finance person was very pushy and would not take no for an answer on the add on things he was trying to sell me. When I got home I realized that the remote started did not work (among some other things) Mike told me to go to any Jeep dealer to get it fixed (I live an hour away). I then found out the car, although it has a remote with a start button, doesn’t have a remote starter. They also told me that the car should never have been sold in this condition. When I contacted Cranbury again, they told me that there was nothing they could do. No apology, no compensation, no trying to make it right in any way. I have contacted the BBB and absolutely do not recommend the dealership. Stay away!

Clearly the more recent negative reviews were on to something. Lackluster customer service once the car is purchased. When problems arise they dodge your calls and aren't helpful when you even when you try to get someone in person. Salesman was dismissive, and the GM wasn't any better. Don't walk, run away from this place.

Took my car 30 minutes to get to the back and it was done in 22 mins……i wonder what wasn’t checked or even if the oil was changed! the last time, screw was left loose and dripping oil until i noticed. Thanks for that by the way. My fluids arent topped off anymore. You are charging LABOR separately….when did this change because i pulled out all of my receipts and the labor was part pf the charge, not an extra charge! Now i know why my husband will not come back here with his truck! and neither will i! ... Read More

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Google - Apr 10, 2025

Took my car 30 minutes to get to the back and it was done in 22 mins……i wonder what wasn’t checked or even if the oil was changed! the last time, screw was left loose and dripping oil until i noticed. Thanks for that by the way. My fluids arent topped off anymore. You are charging LABOR separately….when did this change because i pulled out all of my receipts and the labor was part pf the charge, not an extra charge! Now i know why my husband will not come back here with his truck! and neither will i! We have spread the word of the outrageous pricing gauge! and poor workmanship! thanks but no thanks!

TODAY 3/29/2025 FILLED OUT A FINANCIAL APPLICATION CRANBURY DEALERSHIP CALLED ME TO NOTIFY THAT I WAS ACCEPTED WHEN I ASKED WHAT WAS THE FINANCIAL PERCENTAGE THEY SAID 7. SOMETHING I ASKED WHAT WAS THE CRITERIA FOR 5.99 WHICH IS ADVERTISED ON THEIR WEBPAGE SALE MAN WAS AVOIDING THE QUESTION AND I HAD TO REPEAT MYSELF TWO MORE TIMES UNTIL HE SAID I'LL PASS YOU OVER TO THE FINANCIAL MANAGER HE CALLED MY BACK AT AROUND 11.00 AM BUT I DIDN'T HAVE MY PHONE ON ME BUT ONE MINUTE LATER I CALLED HIM BACK AND LEFT A MASSAGE THE FINANCIAL MANAGER NEVER CALLED ... Read More

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Google - Mar 29, 2025

TODAY 3/29/2025 FILLED OUT A FINANCIAL APPLICATION CRANBURY DEALERSHIP CALLED ME TO NOTIFY THAT I WAS ACCEPTED WHEN I ASKED WHAT WAS THE FINANCIAL PERCENTAGE THEY SAID 7. SOMETHING I ASKED WHAT WAS THE CRITERIA FOR 5.99 WHICH IS ADVERTISED ON THEIR WEBPAGE SALE MAN WAS AVOIDING THE QUESTION AND I HAD TO REPEAT MYSELF TWO MORE TIMES UNTIL HE SAID I'LL PASS YOU OVER TO THE FINANCIAL MANAGER HE CALLED MY BACK AT AROUND 11.00 AM BUT I DIDN'T HAVE MY PHONE ON ME BUT ONE MINUTE LATER I CALLED HIM BACK AND LEFT A MASSAGE THE FINANCIAL MANAGER NEVER CALLED BACK SO I'M ASSUMING HIS PHONE MUST OF BROKE ANYWAY I DID CALL BACK THE DEALERSHIPS TO FINE OUT WHERE THE MISSING IN ACTION FINANCIAL MANAGER WAS AT 5:40 PM BUT THEY ALL MUST OF LEFT FOR THE DAY 20 MIN BEFORE CLOSING TIME SO I LEFT A MESSAGE TELLING THEM DON'T BOTHER CALLING ME ON MONDAY SIDE NOTE WHAT IS THE CRITERIA FOR 5.99 FINANCING LEAVE COMMENTS DOWN BELOW

Do not buy any vehicles from this dealership. I purchased a 2020 GMC Yukon XL on 12-8-24. I am not a New Jersey resident and explained this to the salesperson when I contacted the dealership about a purchase. It took someone a week to contact me about my interest in the vehicle. The salesperson was Anthony Saturns. I asked for a Carfax report and pictures of the vehicle. The report and pictures were sent. I stated to Anthony, I am unable to test drive the vehicle because I live out of town. I decided to purchase the vehicle because I ... Read More

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Google - Mar 16, 2025

Do not buy any vehicles from this dealership. I purchased a 2020 GMC Yukon XL on 12-8-24. I am not a New Jersey resident and explained this to the salesperson when I contacted the dealership about a purchase. It took someone a week to contact me about my interest in the vehicle. The salesperson was Anthony Saturns. I asked for a Carfax report and pictures of the vehicle. The report and pictures were sent. I stated to Anthony, I am unable to test drive the vehicle because I live out of town. I decided to purchase the vehicle because I thought everything was good based off of the Carfax report and pictures. Before discussing the a price, I asked about delivery options to another state. I was quoted a price to have the vehicle delivered. We come to an agreement for purchase. It took them at least 5 times to email the paperwork to sign. They asked me, if I had Docusign, I told them yes. They continued to email without Docusign and asked to print the paperwork out, sign and copy it, then email back. When the paperwork was received by them, they asked if I wanted to make my own arrangements to have the vehicle shipped or I would have to wait over a week for them to ship it to me. I made arrangements to have a company ship the vehicle. I then asked Cranbury Buick to lower the price of the vehicle. The took some money off. I asked them when is the vehicle ready for pick up so I can give a date to the delivery company. Cranbury Buick as adamant about first receiving the payment for the vehicle before releasing the vehicle. Payment was sent via FedEx the following day for the purchase of the vehicle in the form of a cashier’s check. I contacted the dealership and they verified that they received payment. I was then told the vehicle would be ready in 2 days. Then was called the next day and told it would take a week for the vehicle to be ready. I advised them, that is not acceptable. The next day, I was told, the vehicle would be ready the following day. I made numerous calls to Anthony, my salesperson , to check the status of when the vehicle was picked up. Anthony never returned my calls. I never heard from anyone else until it was time to get tags for the vehicle. The vehicle was delivered to my location. I was given a 30 day, 500 mile warranty through Cranbury Buick. On January 14th 2025, I was driving the and the check engine light came on. I immediately took it to Auto zone and the use a meter for the check engine light. Got error codes M0600, P0300, P0307. Had a mechanic I know look at the vehicle. He stated that, who ever sold me the vehicle, tried to use cheap parts from Amazon to cover up the problems with the vehicle. The vehicle needed an Oil lifter manifold, engine oil pump, spark plugs, wire kit, fuel injector, gaskets, the radiator was leaking, the tire sensor doesn’t work. I took it to a Buick GMC dealership in my area, as of March 2025, the vehicle is still in the shop and I have paid over $9000 out of pocket on parts and labor. I should have just walked away when they changed up on making arrangements for them to ship me the vehicle. The money I have spent on parts and labor, I have just about rebuilt this vehicle and it is still not fixed. The vehicle should not have been sold in the condition it was in. I had no problems until the warranty they give me was over. Do not make the same mistake I made with doing business with this shady and unethical company.

Beware of buying a vehicle at this dealer. I went in looking to lease a hummer ev pickup. I was working with Miles, before we even got to the numbers his manager Steve Gallo jumped in and took over which i thought was odd. Steve offered me 42k on my trade in and we negotiated on the numbers. Ultimately that day it was more then what i wanted to spend and i told them i would need a few days to think it over. Fast forward 2 days later (monday) i call my salesman miles and told him id be ready ... Read More

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Google - Mar 12, 2025

Beware of buying a vehicle at this dealer. I went in looking to lease a hummer ev pickup. I was working with Miles, before we even got to the numbers his manager Steve Gallo jumped in and took over which i thought was odd. Steve offered me 42k on my trade in and we negotiated on the numbers. Ultimately that day it was more then what i wanted to spend and i told them i would need a few days to think it over. Fast forward 2 days later (monday) i call my salesman miles and told him id be ready if they can do just a little better on the price, i told him to ask his manager and if they can do it i would come buy the car. Miles told me his manager said they wont negotiate over the phone and i would have to come in which is a pain for me i live like 45-50 minutes away from the dealer. Another 2 days later i have time to go to the dealer i call miles he no longer works there. I call asking for steve multiple times he didnt get back. Finally on the 3rd time calling i tell the lady who answered i just want to buy a car no ones calling be back im getting frustrated and 2 minutes later steve calls me back. I tell him where im at he said let me call you back. 2 hours later never heard back called in again 3 times finally got steve on the phone and he tells me that they're only offering 39k on my trade now (3 k less then what they appraised in person) and they have to "walk away from this deal" 15 years buying cars, never heard in my life a dealer tell a possible customer they're walking away. Its obvious these were games and tactics. I immediately went to another dealer Freehold Buick GMC not only did they offer me 42k for my trade i got an even better deal! And i was able to do everything over the phone! The games and manipulation you hear horror stories about thrives through this dealership. I would stay away and if you got number from this place def shop around!!!!

The guy in the finance office will rush you to sign papers without giving you a chance to look over it. I have my temp tag expiring in just a couple of days and no word from the dealership as to when my tags will arrive despite them tacking on hefty fees for a “dmv service”

I got my GMC Sierra 1500 in 2019 had a hard shift ever since brought it to them 5 times for the same issue and it never got fixed all they have done was minor fix’s to try and resolve the problem but nothing has fixed the issue now I’m out of power trane warranty and the problem is still accruing I have contacted both gm motors and the dealer but the same b.s is trying to be done. Not a good look

Beware of purchasing a vehicle from Cranbury. They will work hard for the sale but as soon as they have your money and an issues arises, they will disappear and stop returning your calls. I purchased a Chevy Bolt EV in January. They did not coordinate the transportation of the vehicle with me and I had to scramble to have neighbor accept it. I did not even get an apology. The vehicle arrived with only one key and half of the charging cable. I have called over 10 times in the past two weeks and left numerous messages for Steve Gallo ... Read More

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Google - Feb 21, 2025

Beware of purchasing a vehicle from Cranbury. They will work hard for the sale but as soon as they have your money and an issues arises, they will disappear and stop returning your calls. I purchased a Chevy Bolt EV in January. They did not coordinate the transportation of the vehicle with me and I had to scramble to have neighbor accept it. I did not even get an apology. The vehicle arrived with only one key and half of the charging cable. I have called over 10 times in the past two weeks and left numerous messages for Steve Gallo to call me back. He has not...even after I warned them that I would leave a negative review. This business does not care about customer relationships, you have been warned.

One of the worst experiences I had trying to get a deposit refunded. I left a deposit without any language of the deposit being non-refundable on any document I signed. The leasing consultant Mohammad Asghar said it was not refundable and that he was "the messenger" over the phone and neglected sending me any contact information regarding why or whom I should contact. Mind you, he was really good at responding to Emails until I requested a refund. It took me several Emails, calls, and studying the laws in NJ to get my deposit back. It wasn't ... Read More

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Google - Feb 2, 2025

One of the worst experiences I had trying to get a deposit refunded. I left a deposit without any language of the deposit being non-refundable on any document I signed. The leasing consultant Mohammad Asghar said it was not refundable and that he was "the messenger" over the phone and neglected sending me any contact information regarding why or whom I should contact. Mind you, he was really good at responding to Emails until I requested a refund. It took me several Emails, calls, and studying the laws in NJ to get my deposit back. It wasn't easy or pain free and I had to leave several voicemails and send several Emails. To the dealership, please make your policies crystal clear when a deposit is and is not refundable. And if it's refundable, don't give grief to the customer with the hope that they give up. Honesty and good customer service pays in the long run. To the reader, I won't recommend leaving a deposit even though I managed to get my deposit back. Oh, and when you get there, they will try to add a dealership prep fee of $1995 that in my case was not in the price listed online, so I would negotiate the out of the door price before driving to the dealership if I lived far away from the Cranbury area.

We did not have the best experience at Cranbury Buick with Mohammed. He was a nice man, but was not forthcoming about the car we purchased. He “wasn’t sure” about how many keys the car came with until everything was signed…Then it was only one. He said his friend could make us one for $70, but it was almost $300! Also, when we drove it, the tire pressure light came on. He said it was a mistake and would have it reset. We are now looking at $800 new tires because a tire had an unrepairable hole . Lastly, there were stains ... Read More

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Google - Jan 24, 2025

We did not have the best experience at Cranbury Buick with Mohammed. He was a nice man, but was not forthcoming about the car we purchased. He “wasn’t sure” about how many keys the car came with until everything was signed…Then it was only one. He said his friend could make us one for $70, but it was almost $300! Also, when we drove it, the tire pressure light came on. He said it was a mistake and would have it reset. We are now looking at $800 new tires because a tire had an unrepairable hole . Lastly, there were stains on the seat that he said they could easily remove. When we drove off, it was dark and the seats were covered because they were wet. The stains were not removed. I would not buy from this dealer again.

I wish I can leave zero stars but google doesn't let me..So I leased a 2025 Hummer X2 from this dealership back in September of 2024, Anthony the sales rep was very helpful, fast forward to a couple months later, the adapter the dealership provided me burned and melted the charging port of my car. My car has been at the dealership since 12/2/2024, and up until a few days ago neither the dealership nor GMC corporate could give me an ETA for the part needed to start the repair. I was told a few days ago that they finally have ... Read More

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Google - Jan 24, 2025

I wish I can leave zero stars but google doesn't let me..So I leased a 2025 Hummer X2 from this dealership back in September of 2024, Anthony the sales rep was very helpful, fast forward to a couple months later, the adapter the dealership provided me burned and melted the charging port of my car. My car has been at the dealership since 12/2/2024, and up until a few days ago neither the dealership nor GMC corporate could give me an ETA for the part needed to start the repair. I was told a few days ago that they finally have an ETA for the part now which is tentatively February 27th, which means I won't get my car till sometime in March. Wait it gets better, I rented a car when all this happened because I was told by Mat over at the dealership there were no loaners available, so I asked him to please call me and let me know when one becomes available, of course no phone calls for over a month, when finally I called and asked them for a loaner on January 9th they miraculously had one, not only did they have one but when i got there, they gave me a choice of 3 different loaners when I went there to pick up my loaner...Funny how there was no loaners returned to the dealership for over a month and they had 3 waiting for me when i called and was stern that i am 2k in the hole with my rental (which GMC corporate promised to reimburse me)...anywho now I am being told that I am responsible for about 3-4k in labor and parts because the issue is not covered under warranty... Well I filed a lemon law request with the NYS attorney generals office, because this is totally ridiculous. So my message, as a fellow first responder, to my fellow first responder community, their families and the civilian community, be aware of the nonsense that goes on in this place. Conduct business with caution as if I had any knowledge of this back in September I would not have conducted any type of business with this dealership. I will post this review on various first responder forums giving my first responder family a heads up. And lastly, I welcome the dealership to dispute any part of my review...

UPDATE AFTER DEALERSHIP RESPONSE: Strike 10 for this dealership. Instead of just owning their mistake and apologizing, they decided to publish a blatant lie. In their response, they note: "While we made multiple attempts to reach you as soon as the situation unfolded, we do understand the cause of your delayed arrival to us, due to the distance you traveled. Our policy is to secure appointments, but when we are unable to get in touch with that customer-we will assist customers on a first-come, first-serve basis. This overlap allowed another customer to express interest in the vehicle (which unfortunately resulted ... Read More

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Google - Dec 14, 2024

UPDATE AFTER DEALERSHIP RESPONSE: Strike 10 for this dealership. Instead of just owning their mistake and apologizing, they decided to publish a blatant lie. In their response, they note: "While we made multiple attempts to reach you as soon as the situation unfolded, we do understand the cause of your delayed arrival to us, due to the distance you traveled. Our policy is to secure appointments, but when we are unable to get in touch with that customer-we will assist customers on a first-come, first-serve basis. This overlap allowed another customer to express interest in the vehicle (which unfortunately resulted in the vehicle being sold shortly before your arrival), creating the unfortunate scenario you experienced." This is completely inaccurate. There were zero attempts made by the dealership to reach us, other than to CONFIRM OUR APPOINTMENT. We did, in fact, confirm our appointment, and let them know we were going to be a few minutes late, and they stated "we will have the vehicle ready for you when you arrive." Please see attached text message correspondence for reference. While I appreciate the apology and their alleged commitment to service and safety, their response only provides more evidence of dubious business practices. ORIGINAL REVIEW: We recently had a very bad experience with this dealership, and I feel compelled to warn others. We had been in contact with them for a week regarding a specific vehicle (low mileage, clean carfax, personal use vehicle) confirming multiple times that it was still available. Because we were traveling from upstate New York (five-hour drive), we confirmed the vehicle’s availability the night before our appointment. They assured us the vehicle was still in their inventory and ready for us to view at our appointment the following morning. We also checked in on our way to the dealership, and they told us they would “have the vehicle ready” upon our arrival. When we arrived for our 10 a.m. appointment, we were told that someone had walked in just before us and asked to test drive the vehicle. Because of their “first come, first serve” policy, we were told that if the other customers wanted the car, they could purchase it. Naturally, they did purchase it, leaving us in an unfortunate predicament. Not only were they unapologetic, they were basically like…this is just how it goes, you know. No, I don’t—why they couldn’t have asked the other customers (who did not have an appointment and had not put down a deposit) that we had first dibs, is really poor customer service. To make matters worse, instead of offering us something comparable, they attempted to sell us a series of former rental cars— high mileage, worn and mismatched tires, scraped rims, exterior damage, cigarette burns in the seat, and even a tire with a plugged sidewall. As a parent traveling with our baby (he was with us!) this was appalling behavior. Pushing us to consider an unsafe vehicle where the tire could blow at any time, knowing we were traveling with a child is completely irresponsible. It's not only a poor business practice, but downright unsafe. On top of that, they were acting like they were doing us some kind of favor by cutting us a deal. This took hours. The real frustration, though, was the disconnect between their sales team and the customer service reps who scheduled our appointment. We had spent days in communication, only to be completely disregarded when we arrived. Hours of our time were wasted, and it was obvious they were more focused on immediate sales than on respecting their customers’ time or safety. If you're considering this dealership, beware of poor communication, unsafe vehicles, and a complete lack of professionalism. I wouldn't trust them to follow through on anything they say. A truly dreadful experience.

One star for having ev chargers, but they were blocked by a giant Hummer EV not even plugged in.

Extremely misleading dealership! There advertisements of 0 down are an absolute lie!

Just called to ask for a payoff. The lady answering the phone has to be the rudest person I have encountered in my life. If you hate your job quit

After waiting over two years & countless postcards from this dealership & GM the airbag recall part & service was completed. Prior to airbag replacement there was a small repair to the dashboard (approximately a 1 inch crack). To my dismay the car was returned to me with an 6 inch crack along the airbag slot! Personnel from the service department were polite & basically told me “too bad there’s nothing we can do for you, dash cracks are caused by sun drying out the dash”. Go buy a dash cover for about. $100. This dealership’s motto should be “WE SCREW ... Read More

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Google - Nov 21, 2024

After waiting over two years & countless postcards from this dealership & GM the airbag recall part & service was completed. Prior to airbag replacement there was a small repair to the dashboard (approximately a 1 inch crack). To my dismay the car was returned to me with an 6 inch crack along the airbag slot! Personnel from the service department were polite & basically told me “too bad there’s nothing we can do for you, dash cracks are caused by sun drying out the dash”. Go buy a dash cover for about. $100. This dealership’s motto should be “WE SCREW YOU WITH A SMILE”! I intend pursue this further with GM! It is totally unacceptable & bad business! Response to review must be a joke dealership was aware of dashboard problem & should have made customer aware!!!

I purchased a vehicle from them the last day of September. I was told the vehicle had a factory installed tow hitch, which was very important to me. When I went to pick up the vehicle, we needed a special tool to double check if the hitch was there. While we didn't have the tool and I had to order it on Amazon, I was assured by two different people that if I was told the hitch was there, it was there. Four days later I went to use the tow hitch, and it wasn't there. The car ... Read More

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Google - Nov 11, 2024

I purchased a vehicle from them the last day of September. I was told the vehicle had a factory installed tow hitch, which was very important to me. When I went to pick up the vehicle, we needed a special tool to double check if the hitch was there. While we didn't have the tool and I had to order it on Amazon, I was assured by two different people that if I was told the hitch was there, it was there. Four days later I went to use the tow hitch, and it wasn't there. The car was not equipped with a part I was told it had and paid for. I have called the dealership numerous times to no avail. Had I known this vehicle was not equipped the way I wanted, and paid for, I would not have purchased it.

I don't like to be forced to do service on my car because I get complimentary oil change for my lease car, I'm suppose to pick to do or not a tire rotation or any other services, that's not my first leased car and I never had this as mandatory thing

Staff was friendly and courteous. The squeaking/ squealing issue I came in for was diagnosed as a loose exhaust fixture. After paying/ checking out and driving the vehicle home I found that the squeak was not addressed by the attempt at repair. I am bringing back the vehicle to have another issue addressed and fully expect the squeak issue to be addressed again at no charge. Jason, my salesperson in the service department is a personable gentleman and enjoyable to interact with. I just need the cause of the squeak to be found and repaired as it is a very ... Read More

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Google - Oct 2, 2024

Staff was friendly and courteous. The squeaking/ squealing issue I came in for was diagnosed as a loose exhaust fixture. After paying/ checking out and driving the vehicle home I found that the squeak was not addressed by the attempt at repair. I am bringing back the vehicle to have another issue addressed and fully expect the squeak issue to be addressed again at no charge. Jason, my salesperson in the service department is a personable gentleman and enjoyable to interact with. I just need the cause of the squeak to be found and repaired as it is a very prominent noise and may lead to damage if not addressed.

I am not certain that the two recalls for my Buick Encore were addressed, although they were supposed to have been. Also I had to ask for a new sticker to be placed on my windshield for my next oil change. The plastic set covering and paper floor mat were never removed. All in all a terrible experience.

I bought a used 2015 Subaru Outback with the word of sales associate Josh that the car was in decent condition. He assured me the car was well managed and passed inspection. Two days after my purchase the check engine light came on. I took it back to T&T and Josh was more than willing to help and said the issue would be taken care of. Josh claimed the catalytic converter was replaced and axle was put back into place and when I went to pick up my car a week later I was presented with no paper work ... Read More

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Google - Sep 22, 2024

I bought a used 2015 Subaru Outback with the word of sales associate Josh that the car was in decent condition. He assured me the car was well managed and passed inspection. Two days after my purchase the check engine light came on. I took it back to T&T and Josh was more than willing to help and said the issue would be taken care of. Josh claimed the catalytic converter was replaced and axle was put back into place and when I went to pick up my car a week later I was presented with no paper work of the fixes but assured me everything was fixed. My check engine light has come 3 times since my purchase on 08/10/24 and I brought it back to T&T 2/3 times. I finally decided to bring my car to the Subaru dealership to get it looked at and the catalytic converter has not been changed since 2021, there was a significant hole in my tire that was plugged not to mention there was a significant crack that the mechanic noted as very dangerous. ALL 4 tires needed to changed due to low tread & dry rot. To quote from my multi quote inspection “ dealer of which the car was sold at pad slapped the front brakes new pad needs, rotors cannot be cut due to a large rust lip”. Rear diff axle seals are leaking. Not to mention a critically low battery. And the laundry list goes on. Don’t Purchase from this dealership… Josh appeared to be a genuine person but is nothing but a blatant liar. I understand buying a used car comes with some maintenance issue but this car dealership I would not recommend buying a car from.They are simply liars.

I had to have the engine replaced on my 2019 Sierra and requested the no heat issue be repaired at the same time. The engine replacement took over a month and the no heat issue was not even addressed. I requested a loaner car but was not accommodated. The labor cost was outrageous and they couldn't even give the truck a wash. I would never recommend this dealership.

I have never been to a business that proudly carries themselves with a complete lack of competence, professionalism, accountability or responsibility. The service department has an amazing ensemble of disrespectful and incompetent employees lead by a supervisor that would rather blame and argue with customers than correct their staff for their issues internally. Took my truck there for a service and left with a check engine light on! Now I’m looking at needing a head gasket and was told by Jason in the service department my vehicle is not suitable to be worked on at their shop. It’s ... Read More

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Google - Aug 26, 2024

I have never been to a business that proudly carries themselves with a complete lack of competence, professionalism, accountability or responsibility. The service department has an amazing ensemble of disrespectful and incompetent employees lead by a supervisor that would rather blame and argue with customers than correct their staff for their issues internally. Took my truck there for a service and left with a check engine light on! Now I’m looking at needing a head gasket and was told by Jason in the service department my vehicle is not suitable to be worked on at their shop. It’s a 2020 GMC Sierra with <75k miles. If you’re looking to be disrespected, or looking to deal with incompetent, irresponsible, unprofessional staff this is your spot!

Worst customer service from the management and the sales team. Every-time I call , I get forwarded to a voice mail. Left at least 30 message and no one would return my call. Totally unacceptable.

DO NOT BUY FROM THIS DEALERSHIP. THEY SELL DAMAGED CAR, AND THEY ARE DISHONEST. WE HAD A TERRIBLE EXPERIENCE WITH THEM; THE SOLD US A 2021 CHEVY BOLT WITH A BAD BATTERY, WE DROVE IT HOME (50 MILES) AND THE SERVICE LIGHT WENT ON. TOOK IT TO A LOCAL DEALER AND APPARENTLY THE BATTERY NEEDS TO BE REPLACED. IT WILL TAK 5 WEEKS TO DO SO. DEALERSHIP WILL NOT DO A THING FOR US. DEEPLY REGRET BUYING A PRE-USED CAR FROM THEM. YOU HAVE BEEN WARNED. The comment below is an attempt to make themselves look ethical. They are not. I called the ... Read More

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Google - Aug 9, 2024

DO NOT BUY FROM THIS DEALERSHIP. THEY SELL DAMAGED CAR, AND THEY ARE DISHONEST. WE HAD A TERRIBLE EXPERIENCE WITH THEM; THE SOLD US A 2021 CHEVY BOLT WITH A BAD BATTERY, WE DROVE IT HOME (50 MILES) AND THE SERVICE LIGHT WENT ON. TOOK IT TO A LOCAL DEALER AND APPARENTLY THE BATTERY NEEDS TO BE REPLACED. IT WILL TAK 5 WEEKS TO DO SO. DEALERSHIP WILL NOT DO A THING FOR US. DEEPLY REGRET BUYING A PRE-USED CAR FROM THEM. YOU HAVE BEEN WARNED. The comment below is an attempt to make themselves look ethical. They are not. I called the number 2x, and left a message. No one has gotten back to me, and the person I did speak with last week told us: sorry. We sold you a car with a battery that won't take a charge, and the replacement battery will not be in for at least a month, but there's NOTHING we can do now. Do yourself a favor. Do not go to this dealer.

No follow up.

TNT Coast Buick in Seagirt has unparalleled service; They have provided me with consistently exceptional customer service. 👊🏼👊🏼👊🏼👊🏼👊🏼 To the technician and service writer. Thank you!

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We came in twice to buy a used Tesla. The 2nd time we were ready to put money down but Marco said car didn't arrive yet. So he promised us that we would get a call as soon as it arrives and first choice to buy the car. We've been calling and waiting a week for it to arrive and even offered to put money down, but sleazy Chris illegally sold it to others despite our verbal contract that we recorded.

service department the worst!!!!!!!! like to support local dealerships and businesses but this place takes the cake!!! had poor experiences before and was with a friend of the owner and was asked to give T&T another try all I can say is strike 3!!!! other customers had later scheduled times for oil change and tire rotations and were finished before me. no explanation provided. Service rep mentioned skill level of tech ??? Not a comfortable feeling. Over 2.5 hour oil change and tire rotation with scheduled appointment, DONE with T&T Coast !!!!!!!!!

Waiting for someone to call back about my brakes..left message yesterday with no return call..called today spoke with a representative who stated no one is currently available for me to speak with??? What is going on over there? They had my car for a full day last week to determine that I needed break pads that they did not have in stock???

Won't go there again.

Sold me a xxxxxxxx extended warranty for 4K .. I’m the sucker don’t fall for the trap.. nothing is ever covered…. Scam !!! And trust me they will never call you back when they promise to look into the “situation “ and get to the bottom of it…seem like nice people but they are not on your side … wolfs in sheep’s clothing

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Recently purchased a vehicle, less than 30 days ago. Two weeks after purchasing my EV vehicle, I noticed a weird noise when switching from electric to gas. Was not mentioned this at all prior to purchasing. If I would’ve known there was an electrical issue, I definitely would not have purchased the vehicle. I live a hour away from the dealership. Drove to the dealership with my 2 month old, after waiting 3 hours in the waiting room, I finally went up to get updates from the service advisor who checked me in, Jason. No updates were given during my 3 hour wait ... Read More

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Google - Jun 23, 2024

Recently purchased a vehicle, less than 30 days ago. Two weeks after purchasing my EV vehicle, I noticed a weird noise when switching from electric to gas. Was not mentioned this at all prior to purchasing. If I would’ve known there was an electrical issue, I definitely would not have purchased the vehicle. I live a hour away from the dealership. Drove to the dealership with my 2 month old, after waiting 3 hours in the waiting room, I finally went up to get updates from the service advisor who checked me in, Jason. No updates were given during my 3 hour wait in the waiting room. Jason was very dismissive to my concerns and told me there’s nothing they can do and I have to ‘figure it out’. He mentioned I have to speak with the salesmen who sold me the car, whom wasn’t even working that day. He proceeded to ignore me and look away when I approached the desk to ask him more questions so I can understand how to fix the situation. Terrible communication skills. Thank you to the lady service manager whom did explain the situation and apologized in his behalf after noticing how upset I was. Also, thank you to Joe, mechanic whom was very informative and took the extra mile to allow me to understand my cars diagnosis.